Virgin Active EmQuartier

Highlights

Google reviews

• Tallow Marble

  6 months ago

  Very big club and alot of facilities. Front desk staff Beer and sales staff Bella are professional and very nice - recommend them if you are looking to join. Very popular and busy club so I think I will try when it is off peak time. Lots of classes if you are interested.

• FENISTA 'S

  a month ago

  I would like to raise a concern regarding my recent experience at Virgin Active. Unfortunately, this was not my first unpleasant experience here, which is why I feel it is important to bring it to your attention. The most recent incident took place today, 15 May, between approximately 7:00 and 8:30 PM. During my visit, I noticed that another customer who arrived after me was assisted first, while I was asked to wait because my process would take slightly longer. While I understand that some situations may require more time, what concerned me more was the way I was treated by the staff. The staff’s attitude and the way they looked at me and my friend—from head to toe—felt uncomfortable and unprofessional. It gave the impression that we were being judged or treated differently compared to other members. This is not the standard of service I expect, especially from a gym with such a strong reputation. As a paying member, I expect respectful and equal treatment. Experiences like this make me question the level of staff training and overall service standards. If this had been my first experience, I might have overlooked it. However, as this has happened more than once, I believe it needs to be addressed seriously. I hope you will take this feedback into consideration and improve staff training to ensure all members are treated professionally and respectfully.

• Sukhum Cheff Truengtrachitkul

  a year ago

  One of the most luxurious gyms in town, conveniently located near Bangkok’s CBD. The classes are excellent, led by professional instructors who elevate the experience with great music. However, the ventilation is lacking—I could smell unpleasant odors during the RPM class, which is not ideal when your heart rate is hitting 160 and holding your breath isn’t an option. Overall, it’s a great gym, but it would be much better with natural light or a more effective fresh air system in the studio rooms.

• Charmaine B

  a year ago

  This is HEAVEN!!!! I loveeeeeeee the vibes here ❤️❤️❤️ Too good!!!! U can do your work if it is urgent, you can also do your workouts! Swim! Jacuzzi!!!! 3 Floors of gym space! 1,500 sq ft. This is by far THE BEST GYM I have been to in Bangkok. Love it love it love it! They have AMAZING facilities! It has everything. I felt i can live in this gym for good! Haven’t been in love with such butterfly in my tummy for soooooo long now. I am glad we came to Virgin Active today. This business sounds lucrative, would Johor has a market like this? Maybe in Singapore or Jakarta? 🔥 Facilities: ✔️ 175+ classes/week (Yoga, Pilates, Boxing & more!) ✔️ 20m swimming pool & spa 🏊‍♀️ ✔️ Indoor climbing wall 🧗‍♂️ ✔️ Himalayan salt, ice & steam rooms ❄️🔥 ✔️ Sleep pods for ultimate relaxation 😴 📍 Location: 4th Floor, EmQuartier, Bangkok #VirginActive #EmQuartier #BangkokFitness #Wellness #GymLife

• Diana Wasilewska

  3 months ago

  went there for the third time today (booked through ClassPass) and all of a sudden the front desk decided I could only enter at the exact time of my booking. Which made zero sense to me, especially that it was not my first time there. The rules seem to differ depending on who you’re talking to. The front desk staff barely spoke English. The same goes for the manager. Worst customer service ever. The gym is well-equipped but gets super crowded. At 10am on a Tuesday both squat racks, 2 smith machines and all 6 benches were taken. Overall, a cery disappointing experience

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