Botanika Massage - Sala Daeng

Highlights

Google reviews

• Patrick Guban

  3 months ago

  Got my first thai Foot Massage in Botanika Massage in Sala Daeng branch and I can definitely say it's a wonderful experience. The receptionist is really kind and helpful in inquiry. Meanwhile the therapist that we had are all kind and professional. I never knew I could ever get this kind of relaxtion just by massage on feet and legs. I also love how they treat their customers regardless of the time of the day. They are all enthusiastic given it is already late in the night. Bonus: we got welcome cold water and wet cloth and after the massage we got cookies and tea.

• piepieka

  2 months ago

  I rarely leave negative reviews, but unfortunately I felt compelled to share this experience. The massage therapists were kind, professional, and provided a good service. My complaint is specifically about the receptionist. My companion and I requested a package consisting of one hour of foot massage followed by one hour of Thai massage. When the credit card machine showed a charge of only 800 THB (which appeared to cover only the foot massage for two people), we politely clarified that we wanted one hour of foot massage first and then one hour of Thai massage. The receptionist responded by raising her voice and saying, “You want only foot massage first, no?” We calmly explained again that we wanted the foot massage followed by the Thai massage. However, she continued speaking to us in a raised and unfriendly tone. Her reaction genuinely startled us. Rather than feeling welcomed as customers, we felt uncomfortable and embarrassed. Because of the way we were spoken to, we ultimately decided to proceed with only the foot massage instead of the additional Thai massage we had originally planned to book. It is disappointing because the therapists themselves were lovely and provided good service. However, the receptionist’s attitude significantly affected our overall experience. This is actually the first negative review I have ever left, which is why I felt it was important to share. I hope management will address this issue, as customer service at the front desk is often the first impression guests receive.

• Kashturi Jessica Supramaniam

  4 months ago

  Loved our massage. Took the foot massage and it was relaxing and we even dozed off. Was given some water before and refreshing tea afterwards. The receptionist was very friendly and suggested the message for us. Not pushy. The place was clean and wasn't busy when we went. A satisfied customer.

• Sumit Malik

  a month ago

  OH is an amazing host & welcomes with real hospitality & especially the Tea & cookies after the massage. My therapist Ying is an excellent masseuse. She is very well experienced. I would recommend this place to everyone. Must visit.

• Athena Tang Manulife

  9 months ago

  Clean, quiet and cozy environment. Polite and welcoming staffs. Easy to find location. Prices are reasonable. Highly recommend.

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