Let's Relax Spa - Sukhumvit 31

Google reviews

• Savan

  4 months ago

  This outlet is conveniently located right next to our hotel, which made it very easy for us to visit. We ended up going twice during our stay. Our first visit was for a full-body aromatherapy oil massage. There were five different essential oils to choose from. Although we’ve visited Let’s Relax many times in Thailand, this was our first time using an iPad to select preferred pressure levels for different parts of the body, which was a nice touch. However, the overall experience for this session was a little underwhelming. Both my friend and I felt that the massage techniques were not quite on point and lacked depth, so it wasn’t as relaxing as expected — we didn’t even feel sleepy during the session. The background music in the room was also slightly too loud, which affected the overall ambience. The next day, we returned for a foot massage as my friend was experiencing some foot discomfort and it was already quite late. I was assigned a male therapist this time, and the experience was excellent. The pressure was just right, and the technique felt much more precise and effective. I was initially concerned that a male therapist might be too strong, but he was surprisingly gentle while still delivering the right amount of pressure — very well suited to my preference. I was so relaxed that I almost fell asleep (though I tried to stay awake so it wouldn’t affect my sleep later that night 😅). Overall, the second experience was significantly better. It really highlights that the quality of the massage depends greatly on the therapist’s technique.

• Stephanie Ofreneo

  3 months ago

  Walked in around 4:30 and was able to get appointment within 15 minutes with 2 female masseuse’s. The entire experience was so nice and lovely starting with a foot wash and then moving into a very quiet room where they did the back massage and then the foot massage I loved how peaceful it was great prices very professional, and nice starting tea and snack at the very end.

• Green Life

  7 months ago

  Nothing wrong with the masseurs themselves, but they handed me an iPad-like device to mark the areas to avoid. I highlighted those spots clearly, yet they still worked on the exact places I mentioned. It made me wonder what the point of asking was in the first place. But otherwise, it’s still a reliable brand.

• Fiona Wu

  2 months ago

  My partner and I booked the 110-minute package (starting with a 45-minute foot massage), and unfortunately, it was one of the worst massage experiences we’ve had. There were several major issues: • Ineffective Policy: The spa has a policy allowing a change of masseur within the first 15 minutes. However, when we expressed dissatisfaction, we were told no changes could be made due to "lack of manpower." If you don't have the staff to honor your own guarantees, the policy shouldn't exist. • Lack of Strength: Despite specifically requesting a certain pressure level at the start, the masseurs had limited strength. It felt like our preferences were completely ignored. Again, what was the point of asking. • Poor Service Recovery: When we raised our concerns, the masseur's first response was to tell us to walk to the reception ourselves to complain. We found this incredibly unprofessional and confusing—it is not the guest's job to hunt down management in the middle of a session. Overall, it was a total waste of time and money. If you are looking for a massage with actual pressure and professional service, I would suggest looking elsewhere.

• Nipada Intarayota

  a year ago

  I had such a wonderful experience at the Sukhumvit 31 branch! From the moment I arrived, the receptionist greeted me with a warm smile and a friendly, professional attitude. They explained everything clearly and made me feel right at home. Before my massage, I was served a refreshing pandan drink and handed a cool, scented towel — a lovely touch that helped me relax instantly. My therapist personally came to welcome me to the treatment room, which felt very thoughtful. I went for the 90-minute traditional Thai massage, and it was absolutely amazing. The therapist began with a calming spray to set the mood and checked in with me regularly to make sure I was comfortable throughout the session. I truly felt cared for every step of the way. After the massage, I was served a delicious mango sticky rice — such a sweet and satisfying treat to end the session. Every time I come here, I leave feeling refreshed and impressed. The service, atmosphere, and attention to detail are consistently excellent. Highly recommended for anyone looking for a truly relaxing and rejuvenating experience!✨🫶🏻

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